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—> Contact Us —> You are here —> Communications by E-Mail |
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| Foster Youth | |
Please read the following before you send an e-mail to our office.
General Questions—
Send your questions about general financial aid processes, procedures, and programs inquires to fao@mail.sdsu.edu.
Only general questions can be answered by e-mail. By federal law we cannot divulge any personal or confidential information regarding any student's application via e-mail.
You must include—
- the student's first and last name, and
- the student's Red ID Number, if applicable.
This e-mail is not secure, therefore do not include—
- any Social Security numbers,
- financial/bank account details, and
- credit card numbers or identifiers.
Response times for e-mail questions will vary—
During non-peak periods:
- Messages are reviewed once each day;
- Replies will be sent within 3 to 5 workdays.
During peak periods (first month of fall, spring, and summer semesters):
- Replies will be sent within 10 workdays.
Requests for Specific Student Information
Speak directly to our financial aid counselors for answers to detailed questions.
Availability—
Telephone: 9:00 A.M. to 4:00 P.M. Monday through Friday
Students: Call 619 / 594-6323 press 3
Parents: Call 619 / 594-6323 press 4
Office: 8:00 A.M. to 4:30 P.M. Monday through Friday
Student Services West, Room SSW-3605
