Please read the following before you send an e-mail to our office.

General Questions—

Send your questions about general financial aid processes, procedures, and programs to e-mail inquires to fao@mail.sdsu.edu.

Only general questions can be answered by e-mail.  By federal law we cannot divulge any personal or confidential information regarding any student's file via e-mail. 

You must include—

• the student's first and last name, and
• the student's Red ID Number, if applicable.

This e-mail is not secure, therefore do not include—

• any Social Security,
• financial/bank account, and
• credit card numbers or identifiers.

Response times for e-mail questions will vary—

During non-peak periods:

• Messages are reviewed once each day;
• Replies will be sent within 5 to 7 workdays.

During peak periods (first month of fall, spring, and summer semesters):

• Replies will be sent up to 10 workdays.

Requests for specific student information

Speak directly to our financial aid counselors for answers to detailed questions.

Availability—

Telephone:  9:00 A.M. to 4:00 P.M. Monday through Friday
        Students: Call 619 / 594-6323 press 3
        Parents: Call 619 / 594-6323 press 4
Front Desk:  8:00 A.M. to 4:30 P.M. Monday through Friday
            Student Services West, Room SSW-3605

Tell Us How We're Doing—

Send your comments, concerns, and suggestions to regarding the Office of Financial Aid and Scholarships and ofas-service@mail.sdsu.edu.

Comments About This Site—

Send suggestions to help us make this site more usable to ofasweb@mail.sdsu.edu.

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